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Welcome in the support area


In this area you will find answers to the most frequently asked questions. Please take a look before you are sending your question by email or composing a support ticket.

Support Tickets

In case you have a problem with an Uemis product or a question concerning our products / their handling (device or internet), please compose a support ticket (just for registered myUemis users). Before sending the ticket, please make sure that your question has not been answered in the FAQ yet.


Here are some files for downloading (e.g. the manual etc.)


Information about firmware versions for users who possess an uemis SDA.

current Firmwareversion:

uemis ZURICH: v1.21


We recommend you to install this update as soon as possible. The update is only possible, if firmware v1.08 or newer is already installed on your SDA.